Reference

How Our Legal Terms Apply to Your Account

Access to 0777bat and its account features — including deposits via bKash, Nagad and Rocket — depends on your local law and whether your region is eligible.

Jurisdiction-dependent accessBangladesh-eligible regionsAccount holder rightsbKash, Nagad, Rocket contextContact paths for policy queries
0777bat How Our Legal Terms Apply to Your Account
POLICY CONTACT

Reach Us About Any Legal or Account Query

If you have a question about your rights under these terms, want to know what data we hold, or need to dispute a policy decision on your account, the channels below connect you to the right team. For wallet-linked queries — a bKash number update, a Nagad record correction — use the account support path rather than general chat.

Live Chat Open the chat widget inside your account dashboard. Describe your legal or policy query and the team will route it to the right person quickly.
Email Support Send a written account or policy query to our support address. Include your registered mobile number so we can locate your account record.
Account Help Centre The help centre covers data requests, account restriction queries and wallet correction steps. Access it directly from the menu inside your account.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We keep your account data only as long as it is needed for operational or legal reasons. After an account is closed, we retain minimal records in line with standard practice for financial platforms. Your right to query, correct or request removal of your data is available through the support channels listed on this page.

Data Retention

Account records — including linked wallets like bKash or Nagad — are kept for the period required by our internal policy, then removed or anonymised.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. You can clear these in your browser settings at any time.

Account Security

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Requesting Changes

To correct a name, update your Rocket or bKash number, or request a data export, submit a written request via email or live chat with your account ID.

Common Legal and Policy Questions

These are the policy questions we hear most often. If yours is not here, the live chat and email paths above connect you to someone who can answer it directly.

Eligibility depends on your local law and your specific region. We assess this at registration. If local rules prohibit access, you will not be eligible to open or hold an account.

We store your registration details, linked wallet references such as your bKash or Nagad number, transaction history and login activity. You can request a summary via email support.

Yes. Submit a written request through live chat or email with your account ID. We will confirm what can be removed and what must be retained for legal or operational reasons.

Contact support with your account ID and the new number. We verify the change against your identity record before updating the wallet link on your account.

After closure, we retain minimal records for the period required by our policy, then remove or anonymise them. Your active wallet data is no longer processed for transactions.

We notify you via your registered mobile number or email before any material change takes effect. Continuing to use the account after notice counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.